Privacy Policy for Huckson’s Water Depot


Effective Date: April 2, 2026

Last Updated: April 2, 2026


At Huckson’s Water Depot, we are a family-owned business that has served Sault Ste. Marie and the Algoma District for over 20 years. We value the trust you place in us when you invite us into your home or visit our shop. This policy explains how we collect, use, and protect your personal information.


1. Information We Collect

We only collect information that is necessary to provide our services, including:

  • Contact Details: Name, home address, email, and phone number (collected when you request a quote, book a service, or use our lead forms).
  • Project Information: Details about your plumbing, well system, or interior renovation needs (e.g., home measurements, photos of existing fixtures).
  • Financial Information: Credit card or payment details for retail purchases, and information required if you apply for financing through our third-party partners (e.g., Financeit).
  • Technical Data: IP addresses and cookies used on our website to improve your browsing experience and analyze the success of our local advertising.


2. How We Use Your Information

Your information is used strictly for the following purposes:

  • Service Delivery: To schedule plumbing repairs, well installations, or renovation consultations.
  • Communication: To provide upfront pricing, project updates, and follow-ups.
  • Marketing: If you opt-in, we may send information about seasonal maintenance (like cottage opening/closing) or special offers.
  • Safety & Compliance: To meet Ontario well-contracting regulations and building permit requirements.

3. Consent

By using our website, filling out a lead form, or requesting a service, you provide implied consent for us to contact you regarding that specific request. For marketing emails, we will always ask for your express consent and provide a clear "unsubscribe" option in every message.

4. Who We Share Information With

We do not sell, rent, or trade your personal information. We only share data with:

  • Subcontractors & Partners: Only when necessary to complete your "turnkey" project (e.g., specialized trades or our well-drilling partners).
  • Financing Providers: If you choose to apply for a payment plan.
  • Service Providers: Third-party tools like Google Analytics or email platforms that help us run our business efficiently.

5. Data Security & Retention

We protect your data using physical, electronic, and procedural safeguards.

  • Physical files (like work orders) are kept in our secure office at 1291 Wellington St. E.
  • Digital data is stored on secure servers with restricted access.
  • We only keep your information as long as necessary to fulfill the service or meet legal/tax requirements (e.g., warranty records for renovations).

6. Your Rights

Under PIPEDA, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections to any inaccurate information.
  • Withdraw your consent for marketing at any time.

7. Contact Us

If you have questions about this policy or how your data is handled, please contact our Privacy Officer:

Huckson’s Water Depot Attn: Privacy Officer

1291 Wellington Street East, Unit C

Sault Ste. Marie, ON P6A 2P5

Phone: (705) 942-6433

Email: Service@huckson.com